Mandarin Oriental Fan Club

Fan Club is Mandarin Oriental’s booking programme for accredited travel advisers and their clients. It adds a full set of complimentary benefits to a stay, including daily breakfast, a property credit, a welcome amenity and upgrade priority, at the same rate as booking direct.

Fans of MO is open to the public and lets guests choose two benefits from a list. Fan Club is reserved for clients of accredited travel advisers and includes every benefit at once, at the same rate. The difference lies entirely in what is included.

No. Fan Club bookings are made at the same rate available through Mandarin Oriental directly. The benefits are added at the same rate as booking direct, and ATraveller does not charge a service fee.

Fan Club benefits are available at all participating Mandarin Oriental hotels worldwide. We confirm eligibility for your chosen hotel when you enquire.

Yes. Daily breakfast for two is included every morning of the stay at every participating property.

Fan Club guests receive a $100 property credit per stay, twice the $50 offered through the public Fans of MO programme. The credit can generally be used anywhere on property, although some hotels limit it to dining and spa.

Upgrades are offered subject to availability. At several properties, the upgrade is confirmed at the time of booking rather than left until arrival, and occasionally it is a double upgrade.

Yes. Fan Club guests receive the highest priority for early check-in and late check-out, subject to availability on the day.

Fan Club guests receive a personalised welcome amenity on arrival, plus a celebratory gift where the occasion calls for it, such as a birthday, anniversary or honeymoon.

Yes. You are always eligible for Fan Club when you book through an accredited adviser, and it replaces the pick-two limit of Fans of MO with the full set of benefits.

For most stays, yes. At the same rate, Fan Club includes breakfast, a larger credit, a welcome amenity, a celebratory gift, upgrade priority and early check-in and late check-out together, rather than any two of them.

Fan Club benefits apply to the booking. Breakfast is included for two guests, and the other benefits apply to the room for the full stay.

Yes. ATraveller holds Mandarin Oriental Fan Club status, so every Mandarin Oriental booking we make carries the full set of Fan Club benefits.

Yes. Let us know about the occasion when booking and we will share it with the hotel, so that the welcome amenity and celebratory gift reflect it.

Often, yes. If you have already booked directly with the hotel or through another website, contact us before you travel. In many cases we can move the reservation to a Fan Club booking and add the benefits to your existing stay. Whether this is possible depends on the hotel and the type of rate booked, as prepaid and non-refundable reservations are not always transferable, so we check every booking individually.

Contact ATraveller with your hotel and dates. We secure the Fan Club rate, apply the benefits to your reservation and pass any preferences or celebrations to the hotel ahead of arrival.